Swim School Pool Deck Service Coordinator
Core
Lead pool deck operations, support teachers, manage customer experience, and deliver swim lessons in a safe, high-energy environment.
Role type
Operations Service Coordinator (Swim School)
Builds
Daily swim programs, customer retention, and team performance
Domain
Education / Recreation / Swimming
Required skills
Customer service, team leadership, operational coordination, safety compliance, administrative management, facility management
Preferred skills
Swim teaching experience, pool deck supervision experience, proactive problem-solving
Technologies
Operational systems, reporting tools
Responsibilities
Manage customer enquiries, bookings, and payments; Coordinate daily class preparation and teacher assignments; Lead team huddles and provide feedback; Ensure facility readiness, safety checks, and cleanliness; Maintain accurate records and daily reporting.
Seniority
Mid-level, hands-on IC