Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Optimizing delivery quality and vehicle utilization for a logistics dispatch team serving transport partners and drivers.
Role type
Logistics dispatcher (operations)
Builds
Delivery routes and schedules for transport partners
Domain
Logistics / Transportation
Required skills
route planning, quality metrics analysis, vehicle utilization optimization, complaint handling, partner/driver consultation, shift work management
Preferred skills
commercial training background, prior experience as route supervisor, IT system adaptability
Technologies
logistics IT systems
Responsibilities
Review delivery quality KPIs and implement improvement measures, Optimize vehicle load and delivery performance, Plan and record pickups in logistics dispatch, Consult and support transport companies and delivery drivers, Define route plans with transport partners, Handle complaints and customer grievances