Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes, managing vehicle utilization, and coordinating with transport companies and drivers to ensure delivery quality.
Role type
Logistics dispatcher (operations)
Builds
Delivery routes and schedules for DPD's logistics network
Domain
Logistics / Transportation
Required skills
Route planning, vehicle utilization optimization, quality metric analysis, stakeholder management, complaint handling, shift work adaptability
Preferred skills
Commercial training background, prior experience as route operator, IT system adaptability
Technologies
IT systems for logistics dispatch
Responsibilities
Review delivery tour quality metrics and derive improvement measures, Optimize vehicle utilization and conduct entry/exit checks, Plan and record pickups in logistics dispatch, Advise and support transport companies and drivers, Define route plans jointly with transport companies, Process complaints and customer grievances