Vertriebsmitarbeiter Kundenbindung (m/w/d)
Core
Retain and grow existing customers, manage the sales process from quote to onboarding, and handle negotiations and complaints to ensure long-term customer loyalty.
Role type
Customer retention sales representative
Builds
Customer retention and sales growth for logistics services
Domain
Logistics and transportation
Required skills
Negotiation, CRM management, sales process management, customer relationship management, data entry, KPI tracking
Preferred skills
Experience in logistics, MS Office proficiency, proactive communication
Technologies
Salesforce, MS Office
Responsibilities
Conduct price negotiations and handle customer complaints, Execute sales campaigns and special projects, Qualify leads and maintain customer data in Salesforce, Collaborate with sales and customer service teams, Ensure customer hotline availability, Support sales-specific events and training
Seniority
Entry-level to Mid-level