Shift Lead
Core
Manage a team of Vehicle Safety Officers (VSOs) to ensure safe and efficient on-road testing and development operations.
Role type
Shift Lead (Operations Management)
Builds
On-road testing and development operations for automotive OEMs
Domain
Automotive / On-road Testing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, operational management, performance management, customer engagement, safety compliance, quality control, problem solving, reporting, incident management, training coordination, continuous improvement
Preferred skills
None stated
Technologies
Google Workspace, Microsoft Office
Responsibilities
Lead a team of VSOs during shifts, oversee day-to-day operations, manage work schedules and assign tasks, monitor performance, engage with customers regarding OEM initiatives, ensure safety and compliance, monitor quality of on-road testing, identify and solve operational problems, serve as primary contact for the operations team, prepare shift activity reports, act as initial point of contact for on-road incidents, coordinate training and development, implement process improvements
Seniority
Mid-level, hands-on IC
