Team Leader - Aged Care
Core
Lead and support frontline support workers, coordinate service delivery for 80-90 clients, and manage operational aspects of aged care services.
Role type
Senior IC team leader (aged care)
Builds
Aged care support services for clients and families
Domain
Health and social care
Deliverable
client delivery
Required skills
People management, rostering, workforce administration, client service delivery, operational coordination, onboarding, time management
Preferred skills
Aged care experience, NDIS experience, community services experience
Responsibilities
Lead and support approximately 8 frontline support workers, Support a portfolio of approximately 80 to 90 clients, Coordinate rostering and ensure appropriate service coverage, Manage timecard approvals and associated workforce administration, Coordinate new client sign ups and onboarding, Complete client reviews and ongoing service coordination, Respond directly to client enquiries and service related issues, Balance office based responsibilities with client and field visits