Community Manager – Toolchain für Softwareentwicklung (m/w/d) (w/m/div.)
Core
Central interface for building and supporting an internal and external developer community for a software engineering toolchain.
Role type
Community Manager (Software Engineering Toolchain)
Builds
Developer community channels, knowledge base content, and community events
Domain
Software Engineering / Developer Tools
Deliverable
product features
Required skills
Community management, technical support, feedback analysis, content creation (guides, FAQs, tutorials), community moderation, webinar/event organization
Preferred skills
Understanding of software development processes, experience in software or embedded environments, familiarity with community platforms
Technologies
Community platforms (forums, social media)
Responsibilities
Provide user support, moderate community channels, answer inquiries, foster member exchange, capture and analyze user feedback, create and maintain knowledge content, organize community activities
Seniority
Mid-level, hands-on IC