Local and Regional Account Manager – FMOD
Core
Senior operational role delivering Facilities Management services across a defined portfolio of local and regional client accounts, including the ORIX account.
Role type
Senior Facilities Management Account Manager
Builds
Facilities Management and property management operations for a diverse national portfolio of rural, remote, and metropolitan properties
Domain
Commercial Real Estate / Facilities Management
Required skills
Multi-site/national FM portfolio management, Property management (lease management, rent reviews), Client account management under formal agreements, Leadership of permanent and casual staff, Financial management and budgeting, Compliance management (BCA, Australian Standards, OH&S), Capital works coordination, Stakeholder relationship management
Preferred skills
FM or property management qualifications (Diploma or Bachelor), Commercial and contract management understanding
Technologies
Portfolio databases, Engineering contracts management tools
Responsibilities
Build and manage relationships with clients and stakeholders; Provide property oversight including technical reporting and minor capital project coordination; Ensure compliance with Essential Services, BCA, Australian Standards, DDA, OH&S; Oversee planned preventative maintenance and manage contractor performance; Manage non-routine maintenance and quotation processes; Handle financial management tasks including invoice approvals and forecasting; Manage people and resources including embedded staff and casual resource deployment; Support relief and short-term project coverage; Assist with sustainability initiatives and after-hours emergency response.
Seniority
Senior, hands-on IC