Telephone Clinician (Night Shift)
Hybrid
Core
Provide telephonic mental health counseling and crisis intervention as the first point of contact for employees in Southern Africa during night shifts.
Role type
Clinical/EAP Telephone Clinician
Builds
Mental health support services for corporate clients
Domain
Mental health / Employee Assistance Programs
Deliverable
client delivery
Required skills
Solution Focused Therapy, telephonic therapy, risk assessment, clinical protocols adherence, database case management, bilingual counseling (Afrikaans/English)
Preferred skills
short-term counseling framework, commercial awareness, fast typing
Technologies
Clinical management database, telephony systems