Sachbearbeitung Fachverfahrensbetreuung in der Abteilung Bürgerservice (m/w/d)
Core
Managing specialized administrative procedures and citizen services including registration, certificates, and welfare benefits.
Role type
Senior administrative specialist (citizen services)
Builds
Citizen registration records, official certificates, welfare benefit decisions
Domain
Public administration / Municipal services
Required skills
Administrative procedure management, database maintenance, legal compliance adaptation, training delivery, data exchange with authorities, certificate issuance
Preferred skills
Planning and organization, independent work, communication
Technologies
MESO, VOIS, Melderegister, Gewerbezentralregister
Responsibilities
Maintaining specialized procedures and user rights, conducting program function tests, adapting to legal changes, representing the city in user working groups, exchanging data with authorities, managing the population register, issuing certificates and official authentications
Seniority
Mid-level, experienced IC