Serviceberater (m/w/d) Telefonbanking
Hybrid
Core
Representing the house on the phone, handling incoming calls, and providing customer-oriented support for media and online banking inquiries.
Role type
Customer service representative (telebanking)
Builds
Customer support and sales support for a private bank
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service experience, knowledge of banking environment, MS Office proficiency, fluent German (spoken and written)
Preferred skills
Sales support experience
Responsibilities
Answering questions about media and online banking, routing inquiries to specialist teams, providing customer-oriented support for various requests
Seniority
Entry-level to Mid-level