Director of Technology Operations (Fully Remote)
Core
Lead Quality Assurance, IT & internal tooling, and Security functions to modernize operations, automate processes, and establish risk-based security programs.
Role type
Director of Technology Operations (Hands-on IC)
Builds
Automated QA pipelines, modernized IT workflows, and structured security operations
Domain
SaaS / Affordable Housing Technology
Deliverable
production ML models | product features | infrastructure
Required skills
Technology operations leadership, QA strategy & automation, IT operations management, Security program management, AWS infrastructure, Test automation frameworks (Playwright/Cypress/Selenium), Vendor management, Executive communication
Preferred skills
AI-assisted testing evaluation, SaaS portfolio consolidation, Incident response leadership
Technologies
AWS, Playwright, Cypress, Selenium
Responsibilities
Define QA strategy and quality metrics; Increase test automation and CI/CD quality gates; Evaluate and adopt AI-assisted testing tools; Coach and develop QA, IT, and Security teams; Modernize internal tools and automate repetitive processes; Establish IT SLAs and self-service resources; Own security roadmap and lead incident response
Seniority
Director, strategic leadership with hands-on execution
