CareerPlan

Communications and Engagement Lead - South Bank, QLD

QueenslandFull-time2026-11-05 → 2026-11-11
On-siteNo visa sponsorship

Core

Lead internal communications, employee engagement, and change support for AI transformation initiatives across the Agentic Accelerator and Digital Commerce divisions.

Role type

Senior internal communications and engagement lead

Builds

Internal communication strategies, engagement campaigns, and AI adoption programs

Domain

Travel industry / Digital transformation / AI

Deliverable

product features

Required skills

Internal communications strategy, employee engagement, change management, executive communications, digital platform management, event leadership, crisis communications, storytelling, stakeholder management

Preferred skills

Travel industry experience, AI/tech communication to non-technical audiences

Technologies

Workvivo, Microsoft 365, SharePoint, Slack, HubSpot, Salesforce

Responsibilities

Develop and execute internal communications strategies for AI initiatives; manage digital communication channels; lead AI awareness and engagement activities; create communication toolkits and templates; deliver newsletters and internal campaigns; support executive communications and stakeholder engagement; plan recognition programs and events; manage communications during business-critical incidents.

Seniority

Senior, hands-on IC