Sachbearbeiter/in Customer Service Seefrachtimport (m/w/d)
Core
Managing end-to-end international sea freight imports, including customs clearance, transport coordination, and customer service for a global logistics provider.
Role type
Customer Service Specialist (Sea Freight Import)
Builds
Import logistics operations and customer service workflows
Domain
Logistics / Sea Freight / Customs
Required skills
Import documentation, customs clearance coordination, transport booking, offer creation, invoicing, customer advisory, agent relationship management, hazardous goods support
Preferred skills
Prior experience in logistics or freight forwarding, English B2 level
Technologies
MS Office
Responsibilities
Process and document import orders, coordinate customs clearance, book transport services, monitor shipment and delivery dates, manage offer creation and invoicing, advise and support existing customers, maintain relationships with international agents, handle customs duties, support hazardous goods management, negotiate terms with stakeholders