Sachbearbeiter/in Customer Service Import See- und Luftfracht (m/w/d)
Hybrid
Core
Operative Abwicklung von internationalen Importen im Bereich See- und Luftfracht, inklusive Verzollung, Projektlogistik und intermodaler Verkehr.
Role type
Customer Service Specialist (Import Sea & Air Freight)
Builds
International import logistics operations for global clients
Domain
Logistics / Freight Forwarding
Required skills
Import process management, customs clearance, space booking with carriers, document administration, invoicing, SOP creation, complaint handling
Preferred skills
Project logistics, intermodal transport coordination
Technologies
MS Office
Responsibilities
Communicate with customers, international offices, agents, and suppliers; Create and track customer SOPs; Handle claims and ensure quick resolution
Seniority
Junior to Mid-level, hands-on IC