Health Coach Manager
Core
Lead a team of Board Certified Health Coaches to define and scale the future of a personalized health guidance system, combining AI, human expertise, and personal health data.
Role type
Senior IC Health Coach Manager (People Leadership & Operations)
Builds
Scalable training programs, QA frameworks, SOPs, and coaching tooling for a lifelong health platform
Domain
Health & Wellness / Digital Health / AI-driven Personalization
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Board Certified Health Coach (NBC-HWC), team leadership, learning program design, SOP creation, QA framework development, data literacy, cross-functional partnership
Preferred skills
Experience building workshops, facilitation, continuing education curricula, operational excellence, stakeholder management
Technologies
AI platforms, health data systems, coaching tooling
Responsibilities
Lead, coach, and develop a team of Board Certified Health Coaches through 1:1s and performance management; Design and deliver onboarding, continuing education, and workshops to improve coaching quality; Analyze coaching performance and member outcomes to drive continuous improvement; Partner with Product, Clinical, and Operations to shape the service offering and coach tooling
Seniority
Senior, hands-on IC
