Strategic Project & Escalation Manager (f/m/d)
Core
Ensure successful execution of critical GIS and AIS customer projects across Europe by managing escalations, risks, and priorities between project execution, business leadership, and operational functions.
Role type
Senior IC strategic project & escalation manager
Builds
Delivery performance, customer satisfaction, and sustainable growth of the Grid Technologies business
Domain
Energy infrastructure (HVDC, grid stabilization, high voltage switchgears) and industrial manufacturing
Deliverable
dashboards & analysis
Required skills
Complex project/program management, escalation management, cross-functional stakeholder alignment, contract and commercial analysis, executive decision support, strategic thinking, risk mitigation
Preferred skills
Experience in industrial/energy/manufacturing environments, project governance, resource allocation, negotiation
Technologies
None stated
Responsibilities
Lead strategic cross-functional projects and support business transformation initiatives; Coordinate resolution of critical project escalations; Establish transparency regarding project risks and priorities; Collaborate with Project Managers and Senior Management to align priorities; Analyze customer contracts and prepare decision materials; Facilitate alignment across Order Management, Logistics, Procurement, and Manufacturing organizations
Seniority
Senior, hands-on IC
