Associate Installer Support Engineer (Spanish Speaking) - (m/w/d) - Fixed Term Contract
Core
Provide real-time diagnostics and solutions for on-site technicians installing and maintaining residential Tesla energy products (solar, storage, home charging) via phone, chat, and email.
Role type
Associate Installer Support Engineer (Technical Support)
Builds
Residential solar, storage, and home charging energy products for end-customers
Domain
Renewable energy / Residential electrical systems
Deliverable
client delivery
Required skills
Troubleshooting proprietary power electronics, reading single-line diagrams (PV/storage), analyzing operational logs, understanding AC/DC power systems, electrical metering knowledge, Linux/SSH usage
Preferred skills
Electrical engineering background, commercial electrical metering expertise, power factor/phase rotation knowledge
Technologies
Linux, SSH, proprietary Tesla applications, single-line diagram software
Responsibilities
Provide top-tier support for live technical issues, document interactions and work performed, identify trending issues and report findings, submit feedback to improve training and resources
Seniority
Associate, hands-on IC
