IT-Mitarbeiter Datenbanken Oracle und SQL (w/m/d)
Core
First point of contact and support for customers regarding Oracle and SQL database systems, analyzing and resolving database and server environment incidents.
Role type
IT Database Support Specialist
Builds
IT infrastructure services for enterprise and mid-market customers
Domain
IT Services / Database Administration
Deliverable
client delivery
Required skills
Oracle database administration, Microsoft SQL Server administration, database infrastructure management, storage solutions, virtualization, backup systems, ticket management, incident prioritization
Preferred skills
German (fluent), English (fluent)
Technologies
Oracle, Microsoft SQL Server, Storage solutions, Virtualization, Backup systems
Responsibilities
Act as the primary contact for users and customers on database system questions, analyze and resolve incidents in the database and server environment, process incoming IT incidents into the ticketing system, prioritize incidents based on severity and urgency
Seniority
Mid-level, hands-on IC