Praktikant IT Support (w/m/d)
On-site
Core
IT support intern gaining insights into internal IT support operations and assisting with ticket documentation and incident management.
Role type
IT support intern
Builds
Internal IT support documentation and incident handling for Bechtle's central services
Domain
IT Services / Managed Services
Deliverable
dashboards & analysis
Required skills
MS Office, German (fluent), English (fluent), IT interest
Responsibilities
Documenting incidents in the ticket system, accepting and classifying incoming IT requests and disruptions, prioritizing IT issues, improving internal processes