Abteilungsleitung Zentrale Patientendienste (ZPD)
Core
Leading the Central Patient Services department responsible for patient registration, billing, insurance claims, and financial reporting for a hospital.
Role type
Senior department head (patient administration and billing)
Builds
Hospital billing processes, patient registration workflows, and financial reports
Domain
Healthcare administration / Hospital operations
Required skills
Hospital billing expertise, German social and medical law knowledge, Microsoft Office (Excel), stakeholder management, project management, team leadership
Preferred skills
Experience with hospital information systems (KIS), digital transformation initiatives, training and mentoring
Technologies
Microsoft Office, Hospital Information Systems (KIS), Electronic Patient Records (ePA)
Responsibilities
Lead the department and manage staff performance, coordinate patient admission and billing processes, ensure timely billing for inpatient/outpatient cases, manage patient contract administration, drive digitalization projects, maintain master data, and organize internal training
Seniority
Senior, management level