Care Manager
Core
Develops, assesses, and facilitates complex care management activities for members with mental and behavioral health needs, including substance use disorders, to provide high-quality, cost-effective healthcare outcomes.
Role type
Senior Care Manager (Behavioral Health)
Builds
Personalized care plans and service plans for high-acuity members
Domain
Behavioral Health / Social Work / Foster Care
Required skills
Care plan development, needs assessment, provider coordination, community resource identification, care monitoring, family education, regulatory compliance documentation
Preferred skills
Experience with social determinants of health, telephonic outreach, digital site visits
Technologies
Telephonic systems, digital visit platforms
Responsibilities
Develop ongoing care plans for members with high level acuity; Coordinate between members, families, and care provider teams; Monitor care plans and member status for changes in treatment side effects or clinical symptoms; Provide education to members and families on treatment options and healthcare benefits; Collect, document, and maintain member information to ensure regulatory compliance.
Seniority
Mid-Senior level, hands-on IC
