Team Leader – Disability Support Services
Core
Provide practice leadership to Senior and Support Workers in disability and mental health services, ensuring positive participant experiences through trauma-informed, person-centered care.
Role type
Team Leader – Disability Support Services
Builds
Community-based support services for people with disability and complex mental health needs
Domain
Disability support and mental health
Deliverable
physical/clinical work
Required skills
Trauma-informed practice, team supervision, recruitment and training, rostering, risk assessment, documentation and compliance, direct participant support, stakeholder engagement
Preferred skills
Experience with complex mental health and behaviors of concern, fostering team culture, performance management
Technologies
NDIS framework, risk assessment tools, documentation systems
Responsibilities
Recruit, induct, train, and supervise support staff; manage a moderate caseload of complex clients; lead rostering and scheduling; conduct random audits and quality checks; maintain participant privacy and confidentiality; perform daily administrative and data-entry functions.
Seniority
Mid-level, hands-on IC with leadership duties