Kreditsachbearbeiter (m/w/d) Darlehenskonten
Core
Handling loan account matters and collateral issues with customers, sales partners, and notaries via phone and document processing.
Role type
Credit Account Specialist (Loan Operations)
Builds
Loan repayment documents, demand statements, and trustee assignments for secured loans.
Domain
Financial Services / Credit Administration
Required skills
Commercial understanding, MS Office proficiency, German language (fluent), structured work style, customer orientation
Preferred skills
Prior experience as account manager or call center agent, negotiation skills, empathy
Responsibilities
Clarify loan account and collateral issues with customers and partners, process repayments of secured loans, handle changes in repayment, perform debt transfers and inheritance cases, exchange collateral objects, process incoming mail and monitor deadlines.