Technischer Kundenbetreuer (gn)
Core
Managing the technical condition of approximately 2,000 apartments, handling tenant technical requests, and coordinating renovation and maintenance measures.
Role type
Technical Customer Service Manager (Property Management)
Builds
Residential property maintenance and tenant service solutions
Domain
Real Estate / Property Management
Required skills
Technical or craft training, multi-year industry experience, budget planning, cost control, vendor coordination, MS Office, SAP (preferred), Class B driver's license
Preferred skills
Technician or Master's degree, SAP proficiency
Responsibilities
Oversee technical condition of 2,000 apartments, handle tenant technical requests independently, plan and control empty apartment renovations and maintenance, coordinate service providers, collaborate with leasing and commercial teams, plan budgets and control costs
Seniority
Mid-level, hands-on operational role