Empfangsmitarbeiterin m/w/d
Core
Receiving customers, coordinating service appointments, and organizing the waiting area at a premium car dealership.
Role type
Frontline service assistant (automotive)
Builds
Customer service experience and operational support for a Porsche dealership
Domain
Automotive retail and service
Deliverable
product features
Required skills
Customer reception, appointment coordination, waiting area organization, data management, administrative tasks, vehicle handover support, lifestyle product sales
Preferred skills
MS Office, C@P, PIWIS, PPN, additional languages
Technologies
C@P, PIWIS, PPN, MS Office
Responsibilities
Greet and personally/telephonically support customers, coordinate service appointments and daily schedules, organize the waiting area, act as interface between service/sales/teledienst, maintain customer data and prepare invoices, organize replacement vehicles and conduct satisfaction calls, support marketing and sell lifestyle products
Seniority
Entry-level to Junior