Servicemitarbeiter*in (m/w/d) für die Reparaturannahme und -ausgabe
Core
Handle customer intake and delivery for bicycle and e-bike repairs, acting as the interface between customers and the workshop team.
Role type
Service receptionist and parts delivery specialist
Builds
Repairs and maintenance services for bicycles and e-bikes
Domain
Consumer electronics / Mobility
Deliverable
client delivery
Required skills
Customer service, workshop tool proficiency, quality control, problem-solving, calm under pressure
Preferred skills
Technical affinity for bicycles and e-bikes, vocational training in mechanical or commercial fields, prior experience in service areas
Technologies
Workshop service tools
Responsibilities
Receive customer orders, process requests in the workshop service tool, perform initial checks and estimate repair scope, deliver repaired wheels to customers, conduct final quality checks before delivery, explain completed work and answer customer questions (via careerplan.io/jobs/1452724-servicemitarbeiterin-mwd-fur-die-reparaturannahme-und-ausgabe-at-fxxl-huerter-gmbh)
Seniority
Entry-level / Junior