Remote Software Support Specialist (m/w/d)
Core
Remote support specialist for warehouse management systems and logistics process software, handling error analysis, diagnostics, and remote troubleshooting for global clients.
Role type
Remote Software Support Specialist
Builds
Warehouse Management Systems and logistics process control software
Domain
Supply Chain Automation / Intralogistics
Deliverable
client delivery
Required skills
Windows OS (Server/Client), IT hardware/software troubleshooting, SQL, relational databases (e.g., Oracle), remote support tools
Preferred skills
Linux experience
Responsibilities
Remote support for software products, error analysis and diagnostics via remote maintenance software, ticket documentation, knowledge base maintenance
Seniority
Mid-level, hands-on IC
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