Operations IT Specialist - Associate
Core
Provide functional and technical support for SAP applications and integrated business systems, ensuring stable and efficient operations.
Role type
Associate IT Applications Support Analyst (SAP)
Builds
Stable SAP environments supporting global business processes
Domain
Enterprise Resource Planning (ERP) / SAP
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SAP ECC, SAP S/4HANA, SAP modules (MM, SD, FI/CO, PP, WM/EWM), incident management, SQL, batch jobs, IDocs, workflows, troubleshooting, root cause analysis, change management, process improvement, documentation
Preferred skills
SAP certification, manufacturing/supply chain/procurement/finance domain knowledge, SAP Fiori, ABAP, Power BI, C#, ASP.NET, Java, PowerShell, API integrations, Azure fundamentals
Technologies
SAP ECC, SAP S/4HANA, SQL, Azure Data Factory, Azure Functions, SAP Fiori, ABAP, Power BI, C#, ASP.NET, Java, PowerShell
Responsibilities
Monitor and resolve SAP incidents, service requests, and work orders within SLA targets; Troubleshoot issues across SAP applications and business processes; Support SAP integrations, interfaces, batch jobs, and third-party applications; Analyze root causes and implement fixes with functional, technical, and vendor teams; Participate in system upgrades, testing, enhancements, and change management activities; Identify opportunities for process improvement and automation; Develop and maintain support documentation, knowledge articles, and user guides
Seniority
Associate, hands-on IC