Disability and Workers' Compensation Lead
Core
Oversees operations and administration of sickness absence and temporary disability case programs via third-party vendors, while leading workers' compensation processes and claims management.
Role type
Senior IC disability and workers' compensation program lead
Builds
Disability and workers' compensation management processes, vendor partnerships, and claims administration systems
Domain
Energy industry + Occupational health and safety
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Disability program management, workers' compensation claims management, third-party vendor oversight, clinical judgment, nursing assessment, case management, stakeholder collaboration, regulatory compliance, data analysis, leadership
Preferred skills
Advanced clinical reasoning, process improvement, change management, audit participation, trade association engagement
Technologies
Microsoft Excel, WCB portals, timekeeping systems, case management applications
Responsibilities
Maintain disability program and partnerships with third-party vendors; oversee contract terms, SLAs, and KPIs; provide clinical oversight to disability case management advisors; manage workers' compensation claim reporting and WCB board communications; support appeals and object to claims; coordinate return-to-work planning; manage escalations and systemic issues; lead ad-hoc projects for process and system changes.
Seniority
Senior, hands-on IC with supervisory responsibilities
