Agentic Solution Engineer
Core
Design and build autonomous AI agents and workflows using a no-code platform to automate enterprise customer experience journeys.
Role type
Agentic Solution Engineer (Software Engineering + Prompt Engineering)
Builds
Production-grade agentic workflows and tools for enterprise CX use cases
Domain
Enterprise Customer Experience (CX) + Agentic AI
Deliverable
production ML models | product features
Required skills
Software development fundamentals, prompt engineering, API integration (REST, webhooks), unit testing, debugging, resilient system design patterns (retries, timeouts, idempotency), JSON handling
Preferred skills
No-code/low-code automation platforms, agentic AI, conversational AI, workflow orchestration, observability and monitoring
Technologies
LLMs (GPT-class), Netomi platform, REST APIs, JSON
Responsibilities
Design and write high-quality prompts for LLM-based agents; Build agentic tools and workflows using Netomi's no-code platform; Integrate external and internal APIs with authentication and error handling; Implement unit tests and debug issues to ensure reliability; Optimize agents for performance, cost, and fault tolerance; Collaborate with Product, QA, and Delivery teams to ship solutions
