Sachbearbeitung Bußgeld (m, w, d)
Core
Processing of penalty procedures (Anhörung, Bußgeld, Einspruch) for traffic and public order violations, including citizen contact and inter-agency coordination.
Role type
Administrative specialist (middle-level civil service)
Builds
Administrative decisions and case files for the municipal traffic and public order department
Domain
Public administration / Traffic law
Deliverable
client delivery
Required skills
Knowledge of Ordnungswidrigkeitenrecht, Straßenverkehrsordnung, Straßenverkehrsgesetz, PC and software proficiency, negotiation skills
Responsibilities
Conducting hearing, penalty, and objection procedures; managing citizen contacts (written, phone, in-person); coordinating with other authorities (police, courts, insurance, driver licensing offices); data entry into Owi21 and OwiScan systems