Sachbearbeitung Fachstelle Hilfe zur Pflege (m/w/d)
Core
Administrative case processing and decision-making for social welfare benefits under SGB XII, including complex individual cases, appeals, and cost reimbursement procedures.
Role type
Senior administrative specialist (social welfare)
Builds
Social welfare benefit decisions and administrative records for citizens
Domain
Public administration / Social welfare
Required skills
Case law analysis, benefit eligibility assessment, appeals processing, software administration, statistical analysis, stakeholder coordination
Preferred skills
Knowledge of SGB XII, independent work, teamwork, stress resistance, conflict resolution, organizational skills, modern IT proficiency
Technologies
LÄMMkom LISSA, Fachsoftware modules, modern information technology
Responsibilities
Process and decide complex individual cases, conduct appeals reviews, manage software user rights and parameters, perform statistical analysis and error correction, advise citizens on benefit claims, prepare benefit decisions and payments, coordinate with other social service providers
Seniority
Mid-level, hands-on IC