NDIS Service Operations Coordinator
Core
Coordinate staffing, service agreements, and compliance records while providing up to eight hours of direct participant support per week.
Role type
Operations Coordinator with direct support duties
Builds
Accommodation, respite, and support services for people with disabilities
Domain
Disability services / NDIS
Deliverable
physical/clinical work
Required skills
rostering, service coordination, NDIS administration, compliance management, incident follow-up, operational reporting, direct participant support, risk identification, Microsoft Office, workforce management systems
Preferred skills
experience with diverse or complex needs, knowledge of SCHADS Award, ability to balance operational and hands-on duties
Technologies
Microsoft Office, workforce management systems, participant management systems
Responsibilities
Coordinate participant services and new commencements; manage daily rostering and shift coverage; maintain operational records; support compliance and worker onboarding; respond to operational enquiries; deliver direct participant support
Seniority
Mid-level, hands-on IC