Abteilungsleiter (m/w/d) Ticketing und Besuchermanagement
Core
Leading a 16-person team to manage ticketing, entry management, and hotel services for a leading international event organizer, focusing on strategic service development for exhibitors and visitors.
Role type
Department Head (Management)
Builds
Digital service packages for projects and guest events, operational ticketing and entry processes
Domain
Event Management / Ticketing / Hospitality
Required skills
Team leadership, strategic service development, project management, operational management, stakeholder management, digital transformation, analytical thinking, innovation
Preferred skills
Digital Native, flexibility, adaptability
Technologies
Ticketing systems, Shop systems
Responsibilities
Lead and develop a 16-person team including two team leads; Strategically develop service offerings for exhibitors and visitors; Act as an internal service provider for project teams; Manage operational business and resolve disruptions; Collaborate with cross-functional departments and external partners like the hotel industry
Seniority
Senior, hands-on IC
