Business Analyst
Core
Critical link between business stakeholders and delivery teams, translating complex business needs into actionable requirements and solution designs for digital products.
Role type
Senior Business Analyst (Digital Consulting)
Builds
Digital products and solutions aligned to business goals and technical architecture
Domain
Digital transformation, technology consulting, enterprise SaaS
Deliverable
product features
Required skills
Requirements translation, process mapping, stakeholder facilitation, Agile delivery, solution configuration, product knowledge, change management, analytical thinking
Preferred skills
API/integration concepts, industry domain expertise (Financial Services, Retail, etc.), Agile/Scrum/Product certifications, large-scale transformation experience
Technologies
CRM, ERP, Customer Experience platforms, Analytics, Content Management solutions
Responsibilities
Facilitate discovery workshops and requirement validation sessions; Translate business needs into functional requirements and user stories; Identify gaps between requirements and product functionality; Collaborate with developers and architects on solution configuration and testing; Produce documentation including process maps and user guides; Lead training and change management activities; Analyze product performance to drive continuous improvement
Seniority
Mid-Senior (3–7 years experience)
