Business Insights Analyst
Core
Transform operational telemetry, task logs, and model evaluation data into actionable business intelligence and automated workflows.
Role type
Business Insights & Automation Analyst
Builds
Lightweight internal web tools, automated reporting pipelines, and executive dashboards
Domain
BPO operations, cloud data warehousing, and AI/ML quality evaluation
Deliverable
production ML models
Required skills
Google Apps Script, SQL (BigQuery, Redshift), Looker Studio, statistical modeling, root cause analysis
Preferred skills
Python (pandas, numpy), HTML/CSS, autonomous vehicle operations support
Technologies
Google BigQuery, Amazon Redshift, Google Sheets, Looker Studio, Google Apps Script
Responsibilities
Write optimized SQL queries to extract and transform large-scale operational records; Develop custom automations and triggers using Google Apps Script; Track and analyze throughput metrics and SLA compliance; Design and maintain automated executive dashboards; Evaluate AI/ML classifier quality using metrics like Precision, Recall, and F1-Score; Conduct statistical investigations into performance bottlenecks.
Seniority
Mid-level, hands-on IC
