Digital Enablement Specialist
Core
Coordinates and organizes business-side activities for the implementation, enhancement, and lifecycle support of manufacturing Execution Systems (MES) and enterprise resource planning (ERP) systems.
Role type
Operational coordination specialist for manufacturing E-Systems
Builds
Digital capabilities for manufacturing operations
Domain
Pharmaceutical manufacturing / GMP environment
Required skills
MES/ERP coordination, project/program coordination, cross-functional stakeholder management, change management, training coordination, KPI tracking, project timeline management, incident triage
Preferred skills
GxP principles, Pharmaceutical GMP environment experience, SAP knowledge, AI tools proficiency
Technologies
MES, ERP, SAP, project/task tracking tools
Responsibilities
Coordinate digital or system implementations, upgrades, and enhancement activities; Translate business requirements into actionable system requirements; Coordinate cross-functional input on enhancement requests; Maintain and track the enhancement log and roadmap; Plan and organize project and enhancement activities; Build and maintain project timelines; Organize and lead system testing activities (functional testing, UAT); Track milestones, risks, and action items; Coordinate change management and documentation; Organize training needs assessments and coordinate development/delivery of end-user training materials; Act as Change management coordinator; Define and track KPIs for digital enablement adoption; Serve as day-to-day liaison between site business users and IT system owners; Organize governance and project meetings; Support triage and coordination of incidents, problems, and quality events; Support continuous improvement of digital/business capabilities; Collect, log, and organize improvement suggestions; Support standardization and sharing of best practices for E-Systems use.
Seniority
Mid-level, hands-on IC