Technical Information Specialist (Technical Writer) - Indaiatuba/SP
Core
Provide technical and analytical leadership in developing operational, maintenance, repair, installation, onscreen help, and diagnostic information for John Deere products.
Role type
Senior Technical Information Specialist (Technical Writer)
Builds
Operational, maintenance, repair, installation, onscreen help, and diagnostic information for agricultural machinery
Domain
Agriculture / Heavy Machinery
Required skills
Engineering principles, system troubleshooting, hydraulic/mechanical/electrical/electronic systems knowledge, technical content review, project leadership, mentoring
Preferred skills
Cross-functional product design/manufacturing/support experience, digital dexterity tools (automation/AI/data analytics), technical information development systems
Responsibilities
Lead enterprise innovation and strategy initiatives for standards, automations, and AI; Partner with engineering and support to define solutions improving troubleshooting and technician efficiency; Collaborate to define hardware/software/technical information requirements; Create and execute content development plans; Conduct technical content reviews; Provide direction and mentoring to authoring resources