Manager für betriebswirtschaftliche Services auf Basis SAP (w/m/d)
Core
Strategic planning and implementation of business services and processes within the SAP Customer Competence Center, focusing on contract and license management, quality control, and cost efficiency.
Role type
Manager, business services and SAP operations
Builds
Business services and support processes for SAP SE
Domain
Enterprise Software / SAP / Business Operations
Required skills
SAP S/4HANA expertise, strategic planning, process design, contract and license management, quality control, cost analysis, stakeholder management, team leadership
Preferred skills
ITIL, agile project management, innovation concepts, travel readiness
Technologies
SAP S/4HANA
Responsibilities
Oversee implementation of customer measures for business services, design and implement processes for information, training, development, contract, and quality management, define KPIs for cost and quality control, act as primary contact for customer committees and external firms, provide technical support for junior staff and interns
Seniority
Manager, strategic planning and operations
