Business Analyst Kundenselbstbedienung-Server (m/w/d)
Core
Ensuring smooth operation and future-proofing of banking self-service systems (SB-Server, KSB, OSPlus) and coordinating peripheral hardware manufacturers.
Role type
Business Analyst (Banking IT)
Builds
Banking self-service applications and peripheral hardware integration
Domain
Banking / Financial Services
Required skills
Concept development, stakeholder alignment, data analysis, process design, interface management, test planning, market trend analysis
Preferred skills
Client/Server architecture, networking, databases, automation of test processes
Technologies
Client/Server, Network, Databases
Responsibilities
Optimize existing products and handle Level 1 support tickets, Develop and align technical concepts with stakeholders, Consult and support banking institutions, Plan and execute tests including automation steps, Perform detailed data analysis for decision support, Analyze market trends to improve customer journey, Design processes and coordinate interface management
Seniority
Mid-level, hands-on IC
