CareerPlan

3rd Level Support Opus::L (m/w/d)

Köln, NORDRHEIN_WESTFALENRemoteFull-time2026-09-03 → 2026-10-30

Core

3rd Level Support Engineer for the OPUS::L Laboratory Information System serving Clinical Chemistry, Microbiology, Immunohematology, and Transfusion Medicine.

Role type

Senior IC 3rd Level Support Engineer (LIMS)

Builds

OPUS::L Laboratory Information System

Domain

Healthcare / Clinical Laboratory Information Systems

Required skills

SQL, database management, scripting languages, Linux/Shell, problem analysis, cross-functional collaboration

Preferred skills

agile methodology, crisis management in healthcare sector

Technologies

OPUS::L, SQL, Linux, Shell

Responsibilities

Independent error analysis and solution development, escalation of software errors and customer requirements, training and knowledge transfer within support teams, professional customer communication

Seniority

Senior, hands-on IC