Senior Manager, Product Management
Core
Lead the Loss Mitigation product portfolio within mortgage servicing, defining strategy and roadmaps for loan modifications, forbearance, and repayment plans while integrating AI/ML and automation.
Role type
Senior Manager, Product Management
Builds
End-to-end servicing workflows, AI-enabled decisioning models, and automated borrower engagement tools for distressed borrowers.
Domain
Financial Services / Mortgage Servicing / Loss Mitigation
Deliverable
production ML models
Required skills
Product strategy & roadmap definition, Regulatory compliance (Reg X, RESPA), AI/ML integration, Workflow orchestration & automation, Stakeholder leadership, Process mining & analytics
Preferred skills
Experience at top 10 mortgage servicer or GSE, MSP/ICE Mortgage Technology platform familiarity, Knowledge of climate risk overlays in default
Technologies
AI/ML, Intelligent Document Processing, Generative AI, Workflow orchestration tools, MSP, ICE Mortgage Technology
Responsibilities
Own the end-to-end product roadmap for Loss Mitigation, Lead design of end-to-end servicing workflows, Participate in defining AI product strategy, Maintain deep knowledge of CFPB mortgage servicing rules, Provide process improvements to the product management team
Seniority
Senior, hands-on IC with team leadership
