Kundenberater im Innendienst (m/w/d)
Core
Internal customer consultant supporting sales, providing technical and personal advice, and managing book production projects from quotation to billing.
Role type
Customer service representative (print & publishing)
Builds
Book production projects and sales support
Domain
Publishing and printing
Deliverable
client delivery
Required skills
Customer consultation, project management, ERP systems, office software, numerical skills, organization
Preferred skills
Book production knowledge (sheet offset and post-processing), English
Responsibilities
Support sales team, provide technical and personal customer advice, manage book projects from quotation to billing, create ERP documents, coordinate external services, prepare procurement, monitor deadlines