Anwendungsbetreuung Microsoft Dynamic 365 Business Central (m/w/d)
Core
First-line and second-line support for Microsoft Dynamics 365 Business Central for 200 users, managing tickets, user access, and data quality during a cloud migration.
Role type
Senior Application Support Engineer (ERP)
Builds
Support operations and cloud migration readiness for Business Central
Domain
Enterprise Resource Planning (ERP) / Manufacturing
Required skills
ERP systems, Business Central, user access management, stakeholder training, data quality management, test case creation, document layout customization
Preferred skills
Business Central Cloud (SaaS), ticketing systems, Power BI, permission concepts
Technologies
Microsoft Dynamics 365 Business Central, Power BI, Word
Responsibilities
Handle 1st and 2nd level support tickets for Business Central users; Manage user accounts, roles, and permissions; Train key users and end-users; Ensure data quality for master data; Create and execute test cases for cloud migration; Customize document layouts in Business Central
Seniority
Mid-Senior, hands-on IC