Kundendienstleitung / Serviceleiter (m/w/d)
Core
Managing on-site customer service and sales for heating, ventilation, and plumbing (SHK) solutions, including project dispatch and spare parts organization.
Role type
Service Manager (SHK)
Builds
Custom heating, ventilation, and plumbing solutions for industrial, commercial, and public sector clients.
Domain
Building services (TGA) / Heating, Ventilation, and Plumbing (SHK)
Deliverable
client delivery
Required skills
SHK vocational training, project planning, team coordination, customer consultation, sales, spare parts management
Preferred skills
Prior experience as a Service Manager, strong communication skills
Responsibilities
Maintain direct contact with customers for consultation and sales of service offerings, create service and maintenance proposals, act as contact person for customers and internal staff, manage projects independently, dispatch service technicians and monitor working hours, order and organize spare parts