Sachbearbeiter im Kundeninnendienst (m/w/d)
Core
Customer service and order coordination for a plumbing, heating, and electrical trade company.
Role type
Customer service clerk (administrative)
Builds
Customer orders, quotes, and service schedules for plumbing and heating projects
Domain
Construction / Trade (Plumbing, Heating, Electrical)
Required skills
German (fluent), telephone communication, order coordination, invoice verification, appointment scheduling
Preferred skills
SHK background, knowledge of trade operations, initiative
Technologies
None stated
Responsibilities
Answer customer orders by phone, coordinate service technician schedules, create quotes and service lists, verify material orders and invoices
Seniority
Entry-level