Mitarbeiter Kundenberatung (w/m/d)
Core
Frontline customer service and tenant relations for a real estate management company, handling inquiries, initial consultations, and escalating complex issues to property managers.
Role type
Customer Service Representative (Real Estate) (via careerplan.io/jobs/13635-55d20a33_JB5251169-S-mitarbeiter-kundenberatung-wmd-at-beb-immobilien-gmbh)
Builds
Tenant support services and property management coordination
Domain
Real Estate / Property Management
Deliverable
client delivery
Required skills
Customer service, tenant relations, complex issue escalation, MS Office, organizational skills
Preferred skills
Real estate industry experience, communication skills
Responsibilities
Greeting visitors and customers, handling tenant inquiries, conducting initial consultations, providing first-level phone support, escalating complex cases to property managers