IT Remote Support Specialist – Warehouse & Material Flow Software (m/w/d)
Core
Remote IT support specialist for warehouse management and material flow software, analyzing errors and restoring system reliability for customers via remote access.
Role type
Senior IC IT remote support specialist (warehouse/intralogistics software)
Builds
Warehouse-Management and Material Flow software systems for intralogistics customers
Domain
Intralogistics / Warehouse automation / Industrial software
Required skills
IT remote support, technical software support, application/web application development, complex technical troubleshooting, structured problem solving, customer support
Preferred skills
Experience in plant construction or intralogistics environment
Technologies
Warehouse management systems, material flow software
Responsibilities
Process support requests for warehouse and material flow software, perform remote troubleshooting and analysis, develop solutions for technical issues, document error patterns and measures, collaborate with service teams across countries
Seniority
Mid-level, hands-on IC
