Mieterbetreuer (m/w/d) Schwerpunkt Kommunikation, Konfliktlösung und Fallverantwortung
Core
Handling complex tenant requests requiring personal clarification and decision-making, including conflict resolution and case management for a residential property portfolio.
Role type
Tenant relations specialist (customer service & conflict resolution)
Builds
Residential property management services for a large local landlord
Domain
Real Estate / Property Management
Deliverable
client delivery
Required skills
Conflict resolution, customer service, decision-making, case management, legal interpretation, digital tool usage, process optimization
Preferred skills
Experience in consulting, empathy, self-management, interest in AI and digital technologies